Propel recruits the people your brief needs, supports their participation and reviews the work. Where the engagement continues, we measure ongoing activity. Community leaders provide a trusted route to participants; programme and local partners support the work where needed.
Discuss your brief
Your goal
Who do you need to reach? What should they do? What would count as a useful result?
A course completion, a project submission, a product test and a specialist hire each need a different delivery plan.
How a programme runs
One process for every engagement. The final stage changes with the work: a research brief may end with accepted outputs, while a learning or adoption programme continues.
1
Define the outcome
Agree who you need, what they should do and how success will be measured.
2
Recruit and qualify
Map relevant communities, then confirm identity, skills and experience against the brief.
3
Support participation
Onboarding, learning, technical sessions and day-to-day coordination while the work runs.
4
Review the work
Check submissions, data and feedback against the standard your team sets.
5
Continue and measure
Accepted outputs for research. Follow-up support and agreed usage tracking for everything else.
Our delivery team
Communities and their leaders
The relationships that connect the brief to people with relevant interests, experience and skills.
Learning partners
Curriculum, facilitation and assessment support where the programme involves skill development.
Infrastructure partners and local operators
The practical arrangements that make participation and delivery possible in each market.
Propel's platform and delivery team
Participant coordination, programme workflows and records of progress and work delivered.
The mix changes with the brief. Propel's role is to make those parts work together.
Local delivery
How we deliver locally.
We keep what we have delivered, where we have relationships and what we would assess first clearly separate, so you can judge what we can run in your market.
Completed delivery
Mastercard Foundation in Nigeria and Kenya. Hedera across 20+ African cities. Google AI Skills Training in Portugal.
Established community relationships
Specialised communities across 30 countries in the Propel ecosystem. Relationships are not the same as completed programmes.
Other markets
Assessed on request. Tell us the market and the audience, and we will say what looks realistic before you commit.
What changes between markets
Language
Which languages instructions, support and sessions need.
Partner selection
Which community and local partners fit the audience.
Audience eligibility
Who qualifies, and how we confirm it.
Facilitation
Who runs live sessions, and where.
Support
How participants get help between sessions.
What you bring
Your objective, audience requirements, product or programme knowledge, and the access participants need to take part. For learning programmes, that may include curriculum. For testing, it includes the product and scenarios to explore.
What Propel delivers
A scoped programme, participant recruitment, coordination and support, agreed outputs and reporting. Roles, approvals and responsibilities are set before the programme begins.
Who does what
Responsibilities are agreed per brief
Your teamObjective, content/access and review criteria→ Brief and access
PropelRecruitment, coordination, programme support and delivery records→ Programme coordination
Community partnersA relevant route to participants→ Participant recruitment
Your team + PropelReview the agreed work and decide next steps→ Outputs and reporting
Engagement options
Comparison of engagement options
Compare
A focused project
A complete programme
Continuing activation
The work
A specific research question, test cycle, recruitment need or activation brief with a defined finish.
A coordinated learning pathway, developer initiative or multi-market activation with several stages.
A planned series of activities that supports community participation and product engagement over time.
Planning approach
Planned around one defined finish
Planned across several coordinated stages
Planned as a recurring series of activities
Example
A product test or a practitioner workflow pilot.
Supported AI learning for a defined audience and market.
Recurring clinics, champion support and participation reviews.
You receive
Recruited participants, completed tasks and a findings summary.
A recruited, supported cohort, progress reporting and a final report.
An activity calendar, participant coordination and a report each cycle.
Your team supplies
Product access, the questions to answer and review criteria.
Curriculum or product content, access and review standards.
Priorities, expert time and a named lead.
Next phase
Review the findings together and decide whether to extend.
Agreed at review: scale to new markets or move to ongoing support.
Reviewed each cycle, with scope adjusted by agreement.
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The work
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Planning approach
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You receive
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Your team supplies
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Next phase
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Pricing is scoped to the work. We agree delivery, responsibilities and measurement before launch.
Reporting
Depending on the programme, reporting can cover recruitment, participation, completion, project output, user feedback, certification or work matches.
Programme reportReport contentsAudience · Work · Next steps
Report contents
Illustrative
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Participant tasks
Each participant gets a clear task with a clear finish: test a workflow, complete a learning module, review documentation or submit structured feedback. Your team sees progress and gets the work back in a consistent format.
The participant submits a task record, observations and supporting screenshots. Your team receives feedback tied to a specific workflow, organised for review.
Illustrative
Product-testing task
“Create an account and complete your first project. Record where you hesitate, capture any error and explain what you expected to happen.”
Task record
Steps completed in the workflow
Observations
Where the participant hesitated and what they expected
Evidence
ScreenshotError capture
Review
Organised for your team, tied to the workflow
Common questions
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Start a conversation
Tell us what you need and when. We'll come back with a plan.